Frequently Asked Questions
GENERAL
Q: How do I enable pop-ups when browsing in Google Chrome?
A: Please visit this Google web page for instructions.
Q: How do I share a file from my OneDrive?
A: Please follow the steps in this Document.
PARENTS & STUDENTS
Q: How do parents access the LSSD PowerSchool Portal?
A: Please visit this FreshService Guide for instructions. (LSSD account sign-in required)
Q: How do students access the LSSD PowerSchool Portal?
A: Please visit this FreshService Guide for instructions. (LSSD account sign-in required)
Q: How do I connect to my home WiFi network?
A: Please visit this FreshService Guide for instructions. (LSSD account sign-in required)
MICROSOFT TEAMS
Q: Can I use Microsoft Teams on my personal phone or iPad?
A: Yes. You will need to download and install the Microsoft Teams app from the app store, then sign-in.
Q: I keep getting disconnected when using Microsoft Teams. What can I do?
A: Please ensure your web browser is up to date. Follow the steps in this Document.