Frequently Asked Questions

 

GENERAL

Q:  How do I enable pop-ups when browsing in Google Chrome?
A:   Please visit this Google web page for instructions.

Q:  How do I share a file from my OneDrive?

A:  Please follow the steps in this Document.

PARENTS & STUDENTS

Q:  How do parents access the LSSD PowerSchool Portal?

A:   Please visit this FreshService Guide for instructions. (LSSD account sign-in required)

Q:  How do students access the LSSD PowerSchool Portal?

A:   Please visit this FreshService Guide for instructions. (LSSD account sign-in required)

Q:  How do I connect to my home WiFi network?

A:   Please visit this FreshService Guide for instructions. (LSSD account sign-in required)

MICROSOFT TEAMS

 

Q:  Can I use Microsoft Teams on my personal phone or iPad?

A:   Yes. You will need to download and install the Microsoft Teams app from the app store, then sign-in.

Q:  I keep getting disconnected when using Microsoft Teams. What can I do?

A:  Please ensure your web browser is up to date. Follow the steps in this Document.