Frequently Asked Questions
GENERAL
Q: How do I enable pop-ups when browsing in Google Chrome?
A: Please visit this Google web page for instructions.
Q: How do I share a file from my OneDrive?
A: Please follow the steps in this Document.
STAFF
Q: How do I open a Helpdesk ticket?
A: Please follow the steps in this Document.
Q: My Lenovo Y370 Staff laptop isn't turning on! What can I do?
A: Please follow the steps in this Document.
MICROSOFT TEAMS
Q: Can I use Microsoft Teams on my personal phone or iPad?
A: Yes. You will need to download and install the Microsoft Teams app from the app store, then sign-in.
Q: I keep getting disconnected when using Microsoft Teams. What can I do?
A: Please ensure your web browser is up to date. Follow the steps in this Document.